Privacy Policy

Thanks for taking the time to read this Privacy Policy. Kampgrounds of America, Inc. ("KOA") cares deeply about protecting your privacy and is committed to making this Application a product that people love and trust. This document outlines how KOA uses and discloses the personally identifiable information (which is called "Personal Information") and other information that KOA collects. If you have questions that aren't answered here, please feel free to contact KOA anytime at app@koa.net.

This application governs your use of a software application ("Application") on a mobile device that was created by KOA. The Application includes location finders, ValueKard reward information, favorite campground setup, campground news and notifications, and more.

What information does KOA collect?

Personal Information. KOA collects Personal Information from you when you voluntarily provide such information, such as when you sign in to review your ValueKard reward account, or to book a campground reservation, or contact us with inquiries. Such Personal Information as your name, address, credit card information and other contact information may be provided by you. By voluntarily providing KOA with this Personal Information you are consenting to KOA's use of it in accordance with this Privacy Policy.

Non-Identifiable or Aggregated Information. When you use this Application, KOA also receives and stores certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. KOA may store such information itself or such information may be included in databases owned and maintained by KOA affiliates, agents or service providers. KOA may use such information and pool it with other information to track, for example, the total number of visitors to this Application, the domain names of visitors' Internet service providers, and how users use and interact with this Application. At times, KOA also conducts research, on its customer demographics, interests and behavior based on the Personal Information and other information provided. This research may be complied and analyzed on an aggregate basis. KOA may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. KOA may also disclose aggregated user statistics in order to describe this Application to current and prospective business partners, and to other third parties for other lawful purposes.

In operating this Application, KOA may use a technology called "cookies" to help provide additional functionality and analyze Application usage more accurately. If you are interested, your Web browser should contain a Help section that explains how to receive notifications when you receive a new cookie and how to turn cookies off.

A Note About Location: This Application is designed to help you learn more about nearby campgrounds, so if you sign in KOA can use your location information to provide you the location of nearby campsites.

How does KOA use your information?

KOA uses the Personal Information you provide in a manner that is consistent with this Privacy Policy. For example, KOA may use it:

  • to provide the core functionality of the Application;
  • to monitor your use of the Application and improve the user experience;
  • to respond to your comments and inquiries;
  • to communicate with you regarding the Application; and
  • for any other purposes for which the information was provided.

What information does KOA share with third parties?

KOA cares deeply about your privacy and, without your prior consent, KOA will not share your Personal Information except as outlined in this Privacy Policy. The following, however, are certain circumstances in which KOA may share your Personal Information with certain third parties without further notice to you: in the event of a corporate sale, merger, reorganization, dissolution or similar event; with service providers KOA works with in connection with the operation of this Application, such as email or database providers; with KOA corporate affiliates or subsidiaries for purposes consistent with this Privacy Policy; to enforce KOA's Privacy Policy or other terms of service; and if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of KOA, protect the personal safety of users of this Application or the public, or protect against legal liability.

Your control

You can use this Application without providing any Personal Information. If you choose not to provide any Personal Information, you may not be able to use certain parts of this Application.

Exclusions

This Privacy Policy does not apply to any Personal Information collected by KOA other than Personal Information collected through this Application. This Privacy Policy shall not apply to any unsolicited information you provide to KOA through this Application or through any other means. All such information shall be deemed to be non-confidential and KOA shall be free to reproduce, use, disclose, distribute and exploit it without limitation or attribution.

Children's Information

KOA does not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through this Application. KOA encourages parents and legal guardians to monitor their children's Internet usage and to help enforce this Privacy Policy by instructing their children never to provide Personal Information on this Application. If you have reason to believe that a child under the age of 13 has provided Personal Information to KOA through this Application, please contact KOA and KOA will endeavor to delete that information from its databases.

Steps KOA takes to protect your privacy

KOA takes reasonable steps to protect the Personal Information provided via this Application from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to KOA this way.

Opt-out of all information collection by uninstalling the Application

You can stop all collection of information by this Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Changes to KOA's Privacy Policy

KOA may occasionally modify this Privacy Policy. When it does, KOA will let you know by changing the "last updated" date within this Privacy Policy, and your continued use of this Application shall indicate your agreement with the terms of the revised Privacy Policy.

Questions

Again, if you have feedback, comments, or questions about this Privacy Policy you can contact KOA anytime at app@koa.net. To keep your Personal Information accurate, complete and current, please contact KOA, and KOA will take reasonable steps to update or correct the Personal Information in its possession that you have previously provided.

Thank you!

Last updated on 11/18/2013.